Part of being an entrepreneur means managing many tasks at once. I have to manage my own business as well as businesses created by my father over 43 years ago. We are transitioning this computer sales and IT solutions business to utilize a singular ERP platform in order to collect business intelligence data in order to become more nimble in the future. Becoming nimble means moving away from a separate order tracking platform, a separate CRM and inventory management to one suite of software products.

We will be implementing the Zoho One suite in order to unify all business functions.

We expect students will need to do the following:

• Hold meeting with staff members to learn their current business processes for conducting business.
• Research best practices and integrate these into the current business processes.
• Define and document systems in our organization. 
• Make recommendations to improve on current practices.
• Implement software modules based on these selected best practices.

Each student will be responsible for the implementation of a different module.

The three modules to be implemented first will be CRM, Inventory and Expense tracking.