- Location
- Hamilton, Ontario, Canada
- Bio
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I am a passionate and driven individual with a background in biomedical sciences and dental hygiene. I am currently completing my Dental Hygiene Advanced Diploma at George Brown College, and I bring a unique blend of healthcare knowledge and administrative expertise to any endeavor. I am a dedicated Student Ambassador for the Ontario Dental Hygienist Association and a proven leader who excels at communication, organization, and community engagement.
- Resume
- Rishuv Maini Resume.pdf
- Portals
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Vancouver, British Columbia, Canada -
Toronto, Ontario, Canada
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- Categories
- Healthcare Digital marketing Artificial intelligence Public health Education
Skills
Achievements
Latest feedback
Recent projects
Work experience
Administrative Coordinator
George Brown College
April 2023 - Current
Guided students, professors, and managers in accessing and navigating Brightspace (LMS) D2L hubs using detailed instructions and online resources created with Word, Office 365, and Google Forms, improving the efficiency of usage by 30%.
Executed the creation and submission of various Help Desk tickets via Excel, efficiently addressing the issues faced by students, staff, and managers.
Facilitated document management using Microsoft SharePoint to organize and share files, enhancing team collaboration via Outlook and Microsoft Teams.
Developed unique visual content using Canva to enhance the impact of timed course announcements, achieving an increase in student engagement by 25%.
Sales Associate
Home Depot
June 2022 - September 2022
Utilized MyCD system to enhance sales efforts for custom millwork and merchandise installation, resulting in a 15% increase in sales.
Partnered with team members and external vendors to successfully mitigate customer concerns, utilizing effective communication.
Conducted meticulous inventory evaluations and showroom organization, leading to a 20% improvement in shopping experience metrics.
Sales Associate
VRM Gifts Plus
Toronto, Ontario, Canada
August 2019 - March 2022
Located requested merchandise efficiently, providing detailed product information, leading to increased customer satisfaction and repeat business.
Employed analytical skills and customer feedback tools to ascertain problematic product lines, enabling strategic discontinuations and the introduction of a loyalty rewards initiative that enhanced customer engagement by 25%.
Analyzed customer satisfaction survey results, enabling management to discontinue underperforming products and introduce a loyalty rewards program, which increased repeat customer rate by 25%.
Customer Service Representative
Perfumes and Bags Outlet
Toronto, Ontario, Canada
April 2017 - August 2019
Revamped promotional displays, adjusting merchandise layouts, updating signage, and retagging products meticulously to avoid pricing errors; boosted sales by 15%.
Conducted inventory audits, organized storage areas, and processed incoming/damaged goods, identifying discrepancies and saving company $500+.
Handled an average of 50 customer inquiries daily via phone and email, achieving a 95% customer satisfaction rate by efficiently resolving issues and providing detailed product information.